SOCIAL LISTENING
Social listening is more than tracking mentions; it’s about understanding the broader conversation. Sperkify’s Social Listening service provides real-time insights into what people are saying about your brand, industry, and competitors across social platforms. Uncover sentiment, detect trends, and respond proactively with data-driven intelligence.
Our social listening platform monitors social channels in real time, providing insights that help your brand connect and resonate with its audience
Instantly track mentions of your brand, products, competitors, or industry keywords across social platforms like Twitter, Facebook, Instagram.
Assess public sentiment towards your brand and gauge how customers feel about recent campaigns, product launches, or announcements.
Receive real-time alerts on important mentions, trends, and shifts in sentiment, ensuring you stay informed of critical updates.
Compare brand performance with competitors and uncover insights to help refine your positioning and approach.
Discover influential voices and trending topics that can help drive your brand’s visibility and engagement.
Applications of Social Listening
Address concerns, questions, and feedback directly, turning insights into proactive customer support.
Gather insights on customer preferences and areas for improvement to refine product offerings.
Adjust marketing campaigns based on real-time audience feedback, enhancing effectiveness and impact.
Track brand reputation over time and respond to potential PR challenges swiftly.
Leverage real-time insights to stay connected with your audience and make data-driven decisions. Sign up for a demo to see how Sperkify’s Social Listening service can transform your brand’s relationship with its customers, building loyalty and driving growth.
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